Delivery.
Meggydog Computers are a small family run business and we take great pride in
ensuring all of our customers have a pleasant, trouble free shopping experience
with us.
Our typical delivery time is 1 to 2 working days and all orders are fully
insured for the duration of their journey.
All UK mainland orders are dispatched with Parcelforce, one of the UK's leading
courier companies.
Non UK mainland orders may be sent via Royal Mail and can take 2 to 5 days in
transit.
If you are not home when your order arrives our courier should leave a card with
a contact and consignment number. You must contact the courier to arrange an
alternative day for delivery or to arrange collection from your local depot.
Failure to do this may result in your order being returned to us and the
delivery costs being payable again for redelivery.
If your order has been damaged during transit you must sign the couriers sheet
as "damaged" and inform us immediately, any failure on both parts may affect any
claim for damaged goods.
Returns Policy.
We operate fully under the The Consumer Protection (Distance Selling)
Regulations 2000 and as such allow a "cooling off" period of 7 days after your
order has been received.
Any goods returned under the cooling off period must be undamaged, unopened and
still sealed.
Delivery charges are non refundable.
The customer will be liable for any costs incurred in returning goods.
Faulty Goods.
Faulty goods may be returned for replacement, repair or refund if within their
warranty period.
Customers must contact us for authorisation before returning any faulty goods.
If goods are found to be faulty we will replace or repair whenever possible, if
repair or replacement is not possible we will issue a refund.
The customer will be liable for any costs incurred in returning goods.
If returned goods are found to be in proper working order we may make a handling
charge and the customer will be responsible for any delivery charges incurred
during redelivery.
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